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Tools for the frontline

Practical, transporter-facing resources - built for the people doing the work. Department-level operational libraries live with NAHTM; this page is for you.

Self-Check

Transporter competency self-checklist

Rate yourself honestly against the core competencies below. Anything you can't check with confidence is your next learning target - and exactly what CHT certification validates.

CompetencyCan you say yes to this?
Patient identificationI verify two patient identifiers before every transport, every time - no exceptions for "quick trips."
Oxygen & linesI can calculate remaining O₂ cylinder time, and I know how to manage IV lines, catheters, and drains in motion.
Safe handlingI use proper body mechanics and transfer equipment on every move - and I ask for help before I need it.
Infection preventionI know isolation categories on sight, the PPE each requires, and how to clean equipment between patients.
Condition awarenessI know the signs of patient deterioration during transport and exactly who to call and what to say if I see them.
CommunicationI give a clear handoff at every destination: who the patient is, why they're here, and anything the receiving team should know.
Service recoveryWhen a patient is frustrated by a delay, I can acknowledge, explain, and de-escalate without blaming another department.

Download the printable checklist (PDF) Free to copy for individual and department use.

Know the Job

A day in the life

A typical acute-care shift: report and equipment check at clock-in; morning discharge and procedure runs stacking fast; a STAT ED-to-CT that jumps the queue; the mid-shift equipment sweep nobody sees but everybody depends on; afternoon discharges that decide whether the ED boards tonight; handoff notes for the next shift. It's physical, it's fast, and it's the connective tissue of the entire hospital day.

Study path to CHT

Master the seven competencies above, complete foundational training (HPT or equivalent department onboarding), then pursue certification through Impact Training Company - directly or via your facility's CHTI instructor.

See the certification page

For department-level tools

Policy libraries, SOPs, and manager knowledge bases are member benefits of NAHTM - the professional association for transport leadership.

Explore NAHTM membership

New

Safe patient handling

Assessment, body mechanics, SPHM equipment, bariatric moves, and asking for help - the principles that protect your patient and your career.

Read the guide

New

Patient readiness & wait-time rules

How the 10-minute rule works, what sending units prepare, and why readiness rules are fairness at scale.

Read the guide

New

Transport glossary

Ticket to Ride, STAT, SPHM, throughput, ED boarding - 26 terms of the job, defined the way the profession uses them.

Open the glossary

Coming Soon

Patient Transport ROI Calculator

Interactive calculator for leaders: estimate what transporter turnover, transport delays, and handling injuries cost your department - and the projected return of a certification program. Launching on Impact Training Online.

Visit Impact Training Online

New Guide

Infection prevention in transport

The five core practices for moving patients safely under Transmission-Based Precautions - masking, PPE, equipment disinfection, and more, grounded in CDC/WHO guidance.

Read the guide

Transport KPIs that matter

The metrics strong departments watch: average response time, trip turnaround, trips per transporter per shift, delay and cancellation rates, and patient-handling injury counts. Benchmark data and peer discussion live inside NAHTM.

See the industry outlook

Turn the checklist into a credential

If you checked all seven, you're ready. Make it official.

Pursue CHT certification